Felicia Richard Consulting

Felicia Richard ConsultingFelicia Richard ConsultingFelicia Richard Consulting

Felicia Richard Consulting

Felicia Richard ConsultingFelicia Richard ConsultingFelicia Richard Consulting
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With over 25 years of experience across administration, operations, leadership, and customer service, I bring a dynamic, mission-driven approach to business consulting. My strength lies in supporting clients across all stages of growth, from start-up to restructuring, by encouraging, educating, and empowering them to build efficient, sustainable systems that work.

Key Expertise Areas

  • Operations & Systems Development
    Design and implement scalable business infrastructure, including daily operational systems, internal processes, reporting tools, and workflow optimizations tailored to mission and budget.

  • Human Resources & Team Building
    Create hiring pipelines, onboard staff, design job descriptions, set up payroll processes, and support leadership in performance management and staff development.

  • Leadership Coaching & Strategic Advising
    Mentor business owners, team leads, and executives in decision-making, leadership development, and long-term planning. Provide supportive listening with actionable feedback.

  • Project & Change Management
    Organize and execute projects ranging from hiring initiatives to cross-departmental system overhauls. Support change management through planning, communication, and hands-on coordination.

  • Facilitation & Collaboration
    Lead or mediate collaborative sessions between partners, teams, or departments to clarify shared goals, navigate conflict, and establish actionable next steps.

  • Compliance & Fiscal Oversight
    Assess and ensure compliance with local, state, and federal regulations. Set up internal audits, manage budgets, and work with vendors like legal and accounting professionals to maintain accuracy and transparency.

  • Mission-Driven & Community-Focused Work
    Support entrepreneurs, artisans, nonprofits, and purpose-led organizations in aligning operations with values. Develop pathways to bring vision into daily practice.

Key Skills

  • Business Systems & Workflow Design
  • Hiring, Onboarding, and HR Support
  • Leadership Coaching & Team Development
  • Strategic Planning & Goal Alignment
  • Hands-On Project Management
  • Compliance & Risk Mitigation
  • Facilitation, Mediation, and Collaborative Planning
  • Client-Centered Communication & Listening
  • Budget Oversight & Vendor Coordination
  • Adaptable Support for Startups to Established Entities

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