About Felicia
With over 25 years of experience in administration and customer service, and more than two decades in leadership, mentorship, and strategic roles, I bring a grounded, mission-driven approach to every consulting engagement. My work spans diverse industries, including nonprofits, startups, food & beverage, healthcare, and the arts, allowing me to offer a deep understanding of both the operational and human elements essential to sustainable success.
My motto is simple but powerful: Encourage, Educate, Empower. These three principles guide everything I do, whether I'm helping a solo entrepreneur build clarity and confidence, or partnering with an organization to overhaul systems and strategy.
I partner with clients at every level, from independent artisans to seasoned CEOs, and I specialize in supporting small businesses and mission-focused organizations that aim to make a real impact. I thrive on helping individuals, teams, and organizations navigate complex transitions, build infrastructure, and clarify their goals. Whether you're launching a new business, restructuring an existing one, or simply looking to fine-tune operations, I offer tailored support that is thoughtful, efficient, and outcome-focused.
My consulting style is collaborative and adaptable. I partner with clients to identify obstacles, develop strategic solutions, and implement practical systems that work. From hands-on task execution to executive-level coaching, I approach each engagement with a balance of empathy, organization, and clear-eyed problem-solving.
I’ve worked in both remote and hybrid environments for over 15 years, and I thrive in fast-paced, evolving contexts where clarity and consistency are key. My background includes serving as Interim Executive Director to restructure a government-funded nonprofit, co-founding a remote healthcare tech startup, and guiding organizations through hiring, compliance, and leadership development.
At the core of everything I do is a belief in honest communication, flexible support, and empowering people to succeed on their own terms. If you're looking for a strategic partner who listens deeply, works hard, and brings structure to complexity—let’s talk.
References & Recommendations available upon request.
